{"id":8558,"date":"2026-06-21T14:55:05","date_gmt":"2026-06-21T14:55:05","guid":{"rendered":"https:\/\/worldbridgeconsulting.us\/?page_id=8558"},"modified":"2026-09-20T14:05:09","modified_gmt":"2026-09-20T14:05:09","slug":"smartqueue360","status":"publish","type":"page","link":"https:\/\/worldbridgeconsulting.us\/fr\/smartqueue360\/","title":{"rendered":"SmartQueue360"},"content":{"rendered":"<style>.wb-fr.wb-polished{max-width:1180px!important}.wb-polished .wb-lead{font-size:22px;line-height:1.65;max-width:900px;margin:0 0 44px}.wb-polished .wb-feature-image{width:100%;max-height:490px;object-fit:cover;display:block;margin:0 0 52px}.wb-polished .wb-editorial-grid{display:grid;grid-template-columns:1fr 1fr;gap:40px 64px}.wb-polished .wb-editorial-grid>section{border-top:1px solid #cdd3d3;padding-top:28px;min-width:0}.wb-polished .wb-editorial-grid h2{margin-top:0!important;font-size:30px;line-height:1.25}.wb-polished p,.wb-polished li{line-height:1.7}.wb-polished a{overflow-wrap:anywhere}.wb-polished .wb-book-scoping-call{display:inline-block;background:#d84a2f!important;color:#fff!important;padding:16px 24px;text-decoration:none}.wb-polished a:focus-visible{outline:3px solid #d84a2f;outline-offset:4px}@media(max-width:767px){.wb-polished .wb-editorial-grid{grid-template-columns:1fr;gap:28px}.wb-polished .wb-lead{font-size:18px}.wb-polished .wb-editorial-grid h2{font-size:26px}.wb-polished .wb-feature-image{margin-bottom:32px;max-height:320px}}<\/style>\n<div lang=\"fr\" class=\"wb-fr wb-polished wb-fr-product\">\n<div style=\"background:white;padding:32px;margin-bottom:36px\"><img decoding=\"async\" src=\"https:\/\/worldbridgeconsulting.us\/wp-content\/uploads\/2026\/08\/Product_SmartQueue360.png\" alt=\"SmartQueue360\" style=\"display:block;width:320px;max-width:100%;height:auto;max-height:180px;object-fit:contain;margin:auto\"><\/div>\n<p class=\"wb-lead\">Un produit WorldBridge Consulting Group.<\/p>\n<div class=\"wb-editorial-grid\">\n<section>\n<h2>Organiser l\u2019accueil dans les sites \u00e0 forte affluence<\/h2>\n<p>SmartQueue360 coordonne le parcours des visiteurs, de leur arriv\u00e9e au suivi de l\u2019activit\u00e9. La plateforme est propos\u00e9e comme service h\u00e9berg\u00e9, avec une configuration par site, par service et par horaire d\u2019ouverture.<\/p>\n<\/section>\n<section>\n<h2>Accompagner le visiteur et l\u2019\u00e9quipe<\/h2>\n<ul>\n<li>Orientation selon le service demand\u00e9, la charge des files, les comp\u00e9tences des guichets et les dur\u00e9es de traitement observ\u00e9es.<\/li>\n<li>Notifications par SMS et WhatsApp \u00e0 l\u2019approche du passage.<\/li>\n<li>Affectation aux guichets, appels et \u00e9crans d\u2019affichage.<\/li>\n<li>Applications pour les \u00e9quipes\u00a0: appel, transfert et cl\u00f4ture des visites.<\/li>\n<li>Administration multisite avec droits d\u2019acc\u00e8s par r\u00f4le.<\/li>\n<li>Suivi des temps d\u2019attente et de traitement, du volume et des abandons, avec pr\u00e9visions des p\u00e9riodes de pointe.<\/li>\n<\/ul>\n<\/section>\n<section>\n<h2>Pour les services du quotidien<\/h2>\n<p>H\u00f4pitaux, cliniques, agences bancaires, boutiques t\u00e9l\u00e9coms et administrations peuvent organiser leurs guichets autour de leurs propres services. La solution est disponible en fran\u00e7ais et en anglais.<\/p>\n<\/section>\n<section>\n<h2>Voyez la plateforme sur votre organisation<\/h2>\n<p>Nous configurons une d\u00e9monstration autour de vos services, de vos guichets et de vos horaires.<\/p>\n<p><a href=\"https:\/\/worldbridgeconsulting.us\/fr\/contact\/\">Demander une d\u00e9monstration<\/a><\/p>\n<p>La disponibilit\u00e9 des fonctions d\u00e9pend de la configuration du d\u00e9ploiement.<\/p>\n<\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Un produit WorldBridge Consulting Group. Organiser l\u2019accueil dans les sites \u00e0 forte affluence SmartQueue360 coordonne le parcours des visiteurs, de leur arriv\u00e9e au suivi de l\u2019activit\u00e9. La plateforme est propos\u00e9e&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8558","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SmartQueue360 : gestion des files d\u2019attente | WorldBridge<\/title>\n<meta name=\"description\" content=\"Organisez l\u2019accueil dans vos agences, h\u00f4pitaux et guichets : orientation des visiteurs, notifications SMS et WhatsApp, supervision et pr\u00e9visions d\u2019affluence.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/worldbridgeconsulting.us\/fr\/smartqueue360\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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